Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Verit platform and services provided by CarlyOS Inc. ("Verit," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

If you are using our services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

Description of Services

Verit provides a fraud prevention platform for the vehicle financing industry, including:

• Identity verification and document authentication
• Income and employment verification
• Vehicle history and title verification
• Fraud scoring and risk assessment
• Customer verification portal for applicants
• Dashboard and reporting tools
• API access for integration with your systems

Account Terms

Registration

To use our services, you must:

• Register for an account with accurate information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be at least 18 years old

API Access

API keys are organization-scoped and must be kept confidential. You are responsible for all activity under your API keys. Compromised keys should be revoked immediately in the dashboard.

Acceptable Use

You agree NOT to:

• Use our services for any illegal purpose
• Submit false or fraudulent verification requests
• Attempt to circumvent security measures or rate limits
• Reverse engineer or decompile our software
• Resell or redistribute our services without authorization
• Use verification data for purposes other than fraud prevention in vehicle financing
• Violate applicable laws including FCRA, GLBA, or state regulations

Regulatory Compliance

Your Responsibilities

As a user of our services, you agree to:

• Obtain proper consumer consent before initiating verifications
• Comply with the Red Flags Rule and maintain an Identity Theft Prevention Program
• Use our services in accordance with FCRA requirements
• Maintain appropriate data security for information received from our platform
• Provide adverse action notices when required by law

Our Compliance

Verit commits to:

• Maintaining SOC 2 Type II certification
• Encrypting all data at rest and in transit
• Providing complete audit trails
• Cooperating with regulatory examinations as needed

Payment Terms

Pricing

Our services are billed on a per-verification basis. Current pricing is available on our Pricing page. Prices may change with 30 days notice.

Billing

• Invoices are issued monthly based on usage
• Payment is due within 30 days of invoice date
• Late payments may result in service suspension
• All fees are non-refundable unless otherwise specified

Service Level Agreement

We commit to:

• 99.9% platform uptime
• API response time under 500ms for 95th percentile
• Fraud scoring within 5 seconds of verification completion

Service credits may be available for extended outages. Contact support for details.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERIT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL.

Our total liability for any claims arising from these Terms or your use of our services shall not exceed the fees paid by you in the 12 months preceding the claim.

Fraud Detection Disclaimer: While our platform is designed to detect and prevent fraud, we do not guarantee detection of all fraudulent activity. You are responsible for making final lending decisions.

Indemnification

You agree to indemnify and hold harmless Verit and its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any applicable laws
• Your lending decisions based on our verification data

Termination

Either party may terminate this agreement with 30 days written notice. We may suspend or terminate your account immediately if:

• You violate these Terms
• You fail to pay invoices when due
• We are required to do so by law

Upon termination, your access to the platform will be revoked. Data retention obligations continue as specified in our Privacy Policy.

General Provisions

Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

Dispute Resolution

Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Wilmington, Delaware.

Modifications

We may modify these Terms at any time. Material changes will be communicated via email or dashboard notification at least 30 days before taking effect.

Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Verit.

Contact

For questions about these Terms, contact us at: